Guides

Data processing agreement

How Returo processes the personal data of a store's customers on the store's behalf: what data, why, for how long, with which sub-processors, and how it is protected.

Privacy policy

What personal data Returo processes in the Shopify app and on returo.io, why, for how long, where it is stored, who we share it with, and how to exercise your rights.

Shopify returns management: the complete guide for 2026

How Shopify returns management works: what the admin already does, when a portal earns its place, and how labels, policy and store credit fit together.

• Shopify return automation: what to automate first
• Shopify return labels: how to create, send, print and void them
• Shopify return and refund policy template, with examples
• Returns portal vs email returns for a Shopify store
• How to handle Shopify returns without an app, and when you need one

Terms of service

The terms for using Returo, the returns and exchanges app for Shopify stores: plans and billing, your data, acceptable use, availability, liability and how to end.